Inforia Inc. Blogging Team

Trust is important for Inforia Inc. That is why we want to tell you a little bit about ourselves, otherwise, why would you trust the information we post in this blog?

Karen Goetz

As Inforia's President and CEO, Karen is responsible for strategic direction and overall operations of the company. When she became CEO and majority investor in 2000, her first goal was to acquire and merge three companies into a new company called Integrated Documents Inc. Over the next five years, Karen oversaw the transformation of the old-fashioned transcription company into one using the Internet. The company used the Internet to transport dictated voice files and return transcribed paperless documents to clients into an electronic chart. In 2006, Karen began spearheading the second transformation of the company, and after three years of product development, the company re-branded itself as Inforia, Inc. In 2009, Inforia Inc. launched into the market as a full-fledged Electronic Health Record solutions provider.

Karen received Ernst & Young's New York State Entrepreneur of the Year award in 1999 for her first business venture, internationally known TicketsLive Corporation, the first ticketing company to sell tickets live, over the internet. Karen also graduated from the U.S. Small Business Administration’s Emerging 200 Initiative (e200) class in Nov. 2012. 

Stephen Jerome

Steve has been with Inforia since its inception as Integrated Documents Inc. in 2000. As Operations Manager, Steve manages the Consulting, Installation and Training Department. He also conducts new EHR clients’ office workflow evaluations, as well as plans and coordinates the installation and training so they can Go Live as quickly and effortlessly as possible. He has spearheaded the development of Inforia’s Meaningful Use Consulting division and works closely with the software programmers on system design based upon client feedback. 

Ryan Long

As Manager of Software Development, Ryan collaborates with staff, management, and customers to identify and strategize IT-related priorities. He is responsible for reviewing and managing all IT projects from inception to implementation. As manager, he also interviews, hires, and trains new department staff. Ryan joined Inforia in June 2012, following 11 years at UBS Wealth Management in the Data Warehouse and Business Intelligence Group, where he was most recently at the Director level. 

  

Jennifer Pitt

Jen is our Lead Installer and Trainer and our workflow specialist. She has a passion for working with Inforia clients until they come to the “Aha” moment when they finally “get” what she is teaching them. Jen helps clients understand how much easier their day-to-day job can become with the implementation of Inforia’s SimpleMed practice management system and CaregiverDesktop EHR. Jen has been with Inforia for 3 years, and her calm demeanor and patience are legendary amongst our clients.

Josh Rosales

Josh started with Inforia in March 2012. As our Customer Service Representative, he has taken charge of our Help Desk and customer support services. While making sure our clients remain satisfied on a daily basis, he also assists with critical projects that continue to move our company forward. Josh’s excellent problem solving skills, ability to learn quickly, and friendly personality have earned him a stellar reputation with our clients and staff at Inforia.